I. What Is Employee Motivation?
Employee motivation consists of the factors that inspire employees and encourage them to work and complete their tasks effectively. When employees are well motivated, they devote their energy to achieving both individual goals and the goals of the team and organization.
Employee motivation needs to be understood and monitored. It changes at different stages of work and may also shift in response to other factors.
II. The Effects of the Pandemic on Employee Motivation.
The current pandemic has severely affected business operations as well as employees. At the same time, employees must bear the pressure of maintaining financial security for daily expenses while protecting their own health and that of their families.
1. Employees Being Laid Off
The number of employees laid off from the beginning of the pandemic to the present has been very high.
Some of them will find work elsewhere. However, their mental state may remain unstable. They changed jobs under pressure, so their ability to stay with and contribute to a new organization over the long term may not meet expectations. Those who remain may feel insecure because, if conditions worsen, they could be next.
2. Work From Home
Depending on the type of business, some organizations may allow employees to work from home. However,
- A home working environment may not meet proper work standards.
- Without regular supervision, work performance and quality may decline.
- Above all, weakened internal connections can cause individual employees to lose momentum. Their motivation becomes stagnant, reducing the effectiveness of both the team’s and the organization’s results.
These employees need their condition and work quality to be monitored regularly.
3. Some Organizations Require Employees to Remain Permanently On-Site.
The pressures these employees face include:
- Constant changes in government directives on pandemic prevention and control. Employees’ travel and work processes are heavily affected.
- They face the pressure of going to work while being exposed to a high risk of infection.
- The pressure of taking on the work of other employees who cannot come to the workplace.
- Many staffing gaps have emerged while recruitment during the pandemic has become extremely difficult. Many people choose to resign to protect their safety because they do not want to sacrifice their own health or that of their families. Salaries are not enough to retain them because the organization’s business situation has been severely affected.
Managers must find out what is affecting employees’ mental well-being at work. If they continue putting pressure on employees, the atmosphere may deteriorate severely. Conversely, effective management can encourage employees to continue contributing with greater peace of mind, even though they know that the pandemic’s impact on business may continue for a long time and that many benefits may be reduced.
III. Methods for Identifying Employee Motivation.
1. Motivation Questionnaire (MQ) – German Motivation Questionnaire.
Assessment results MQ Test based on Maslow’s hierarchy of needs, one of the fundamental frameworks for understanding human needs. The MQ Test helps explore each individual’s motivation through a motivation questionnaire. It measures both the needs and the degree to which employees’ most basic and common needs are satisfied.
The MQ Test measures whether employees’ psychological tendencies and motivations are driven by external factors (extrinsic) or internal factors (intrinsic). The measurement results provide a basis for understanding what employees need. This, in turn, helps create motivation for them to work effectively and generate greater value for the business.
2. Uchida-Kraepelin (UK Test) from Japan
Uchida-Kraepelin (UK Test) is a test that helps businesses analyze their workforce quickly and accurately. The results reflect work ability, measure work performance, indicate behavioral tendencies and habits, and highlight noteworthy psychological fluctuations.
The UK Test provides businesses with information for measuring capability, suitability for a profession, and compatibility with the characteristics of a job. It is used in recruitment, position allocation, and the assignment of job types and workloads to employees.
The workforce situation can change significantly during a pandemic. It is necessary to clearly understand human-resource capabilities in order to make appropriate changes quickly, ensuring flexibility and continuity of operations.
Learn more about the Uchida-Kraepelin Test: https://vienquest.com/uchida-kraepelin/
3. Trait-Map – Germany’s Human Personality Trend Test.
Trait-Map Test based on the Big Five model, helps identify participants' personalities, personality types, life perspectives, and working styles.
The Trait-map test results provide details such as personality expressions in essential skills, stress tolerance, meticulousness, attention to detail, and conscientiousness…
The Trait-Map test is particularly effective for team assessment. Managers can identify which personality traits are most prominent and which are less expressed in each employee. They can recognize each individual’s strongest role within the team and identify the roles and positions they are capable of taking on. This enables suitable workforce arrangements to maximize work effectiveness, while providing timely support and training where limitations remain and improvement is needed.
Learn more about the Trait-Map Test: https://vienquest.com/bao-cao-trait-map-cho-biet-gi-ve-tinh-cach-nhan-vien-trong-cong-viec/
IV. Ways to Increase Employee Motivation During the Pandemic
To increase employee motivation, it is necessary to clearly understand their current situation and needs, then provide solutions appropriate to each person and each stage.
For employees working from home during the pandemic, motivation can be fostered by:
- Creating a working environment with plenty of interaction among colleagues.
- Ensure the corporate culture continues to be upheld.
- Incorporating activities that boost employee morale.
- Having managers evaluate productivity and work quality in accordance with established standards.
Explore some ways to maintain culture and motivate employees during the pandemic here: https://vienquest.com/13-cach-duy-tri-van-hoa-doanh-nghiep-trong-mua-dich/
For employees who continue working on-site, organizations should:
- Provide food and suitable accommodation for employees, as these are every person’s most basic needs.
- Listen to and respect employees’ needs.
- Make prompt decisions to guide employees when operating conditions change.
- Pay attention to employees’ financial and emotional well-being. Help them balance life, family, and work.
- Ensure that employees receive the benefits to which they are entitled if they face risks while working during the pandemic.
- Plan work as clearly and safely as possible.
Managers need to understand what currently concerns employees and what motivates them to remain committed to the organization through this difficult period. Show them the organization’s responsibility toward its employees and give them confidence that everyone is moving forward together and no one will be left behind.
Employee motivation needs to be understood and monitored. It is not only relevant during the pandemic; it should be assessed and addressed throughout the entire employment journey.
Moving toward the use of tools that support businesses in comprehensively measuring and developing employee capabilities is essential. This begins with recruitment and continues through workforce development and growth. The products provided by VienQuest Institute help businesses understand and manage their workforce quickly, conveniently, and effectively based on scientific analysis.
Contact Quest Now for Consultation on Competency Measurement Solutions!
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