We can see that emotional management skills are very important in life and work, especially for people who influence others. What they think and do always affects a large number of people. Understanding emotional intelligence effectively enables you to manage success.
At the same time, as we improve our emotional intelligence, we learn how to behave and communicate appropriately. Emotional balance builds our ability to take control of situations. They can view an issue from multiple perspectives and calmly find a solution.
1. The Importance of Enhancing Emotional Intelligence Skills
We need to understand the metrics used to measure emotional intelligence. Leaders always know how to understand their own strengths and weaknesses. Moreover, they are willing to receive feedback from others graciously.
Once emotional intelligence is enhanced, rigidity and authoritarianism in interactions disappear. In their place come listening, understanding, and empathy. In addition, you can more easily receive sincere feedback from subordinates.
According to Daniel Goleman in the book Applying Emotional Intelligence at Work:
“When you are at the first rung of your career, emotional intelligence can help you develop your inherent strengths; maintain your personal identity; develop creativity and motivation to act; resolve conflicts and improve communication; and form essential alliances. And when you have reached a senior position, learn how to: develop the performance of each subordinate employee; build teamwork skills; manage diversity and reduce employee turnover; make your customers more satisfied; and develop truly effective training programs.”
Today, just like professional competence, emotional intelligence is playing an increasingly important role in human success. Employers tend to use emotional intelligence scores as a criterion for evaluating people’s capabilities during recruitment and promotion.
2. So, what is emotional intelligence?
Emotional intelligence is the ability to perceive your own emotions and those of others, and to become more effective by using emotional information to guide your thoughts and behavior. Emotional intelligence is a learnable ability—a set of skills that can be developed at any age.
3. Characteristics of Emotional Intelligence According to the SWOT Model
The emotional intelligence model used in EQ-SWOT includes common elements from different models in this field, based on ideas and principles shared by most models. This approach makes EQ-SWOT™ applicable to a broader target group.
3.1. Self-Awareness
Self-awareness includes 2 characteristics:
– Emotional awareness is the accurate recognition and identification of your emotions.
– Self-assessment is building an accurate picture of your own strengths and weaknesses.
3.2. Self-Regulation
Includes 7 characteristics:
– Self-discipline: Maintaining focus on tasks to complete work and resist temptations.
– Emotional control: Staying calm, steady, and controlling anger.
– Stress management: Reducing stress and anxiety and coping with pressure.
– Positive thinking: Focusing on the positive and facing challenges with optimism.
– Personal vision: Clarifying your long-term values and goals will provide guidance and motivation.
– Energy: Having the energy to act and pursue goals with determination.
– Making appropriate decisions: Proactively combining intuition with your thinking to make optimal decisions.
3.3. Social Awareness
– Understanding other people’s thoughts: Decoding body-language messages, facial expressions, and tone of voice.
– Empathy: Listening to and understanding others; building relationships.
3.4. Social Skills
– Self-expression: Expressing your ideas, emotions, and personality to others.
– Assertiveness: Acting with confidence, willpower, and determination. Challenging others when necessary,
– Emotional influence: Encouraging, motivating, and energizing others.
– Collaboration: Working effectively in teams, negotiating mutually beneficial outcomes, and resolving disagreements.
– Building relationships: Forming and maintaining close relationships for mutual support.
4. Analyzing Emotional Intelligence According to the SWOT Model
– Strengths: Outstanding qualities and strengths in emotional intelligence.
– Weaknesses: Areas that need improvement.
– Opportunities: What opportunities are there to leverage your strengths; what do you need to do to improve and reach your full potential; and are you capable of improving your weaknesses?
– Threats: How do your EQ skills connect with your current role? Are there any gaps? What benefits would come from improving your EQ further? What potential risks could arise if you do not change and improve?
Applying emotional intelligence analysis through the SWOT model is a method that helps leaders gain an objective view of themselves. It provides a “pause” to identify and understand emotions, as well as improve connection skills between leaders and subordinates.
Learn more about other competency assessment tests at: https://vienquest.com/van-hoa-doanh-nghiep-va-tai-cau-truc-nhan-su/
5. How Long Are These Personality Tests Used For?
Depending on the level of detail in each test, the resulting report may be used for a shorter or longer period. However, most personality tests have a validity period of 1 to 3 years, depending on the work environment. The more the environment changes, the more personality and abilities fluctuate, and vice versa.
Therefore, conducting tests and assessments periodically is very important, because it allows us to clearly see changes in employees.
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